Repairs by Apple Authorised Technicians
**COVID-19 Update** As we are under “Tier 4” restrictions we will only accept repairs via our Collect & Return Service – please note that for Consumers, Apple will cover the cost of Collect & Return for repairs where an Apple part is fitted. Please click here for details.
We’ll get your Apple MacBook, iMac, Mac Pro or Mac mini repaired and up and running whether in or out of warranty. If you’re not sure of the warranty status, don’t worry, we’re happy to check for you.
There’s no need to take your Mac repair to a high street store – let our Collect & Return Service take the legwork out of getting your Mac repaired, we can collect from and deliver to any UK postcode.
We understand how important your Mac is to you. In our purpose built repair centre, our Apple Authorised Technicians complete Mac repairs quickly and efficiently, using genuine Apple parts, to get our clients back up and running – ensuring happy customers with quality service.
If your Mac is in need of a performance boost, we can advise on how to get the best from it with a memory, SSD or hard drive upgrade.
All workshop repairs include a comprehensive check once the repair is complete. We don’t only check for the issue that has been reported, we run Apple diagnostics on your Apple Device, to ensure that your device is functioning correctly.
We charge a diagnosis fee of £35 excl VAT for out of warranty repairs and our hourly labour rate is £70 excl VAT.
Please ensure your device is backed up before bringing it in for repair. Also, it’s important that you disable the “Find My” feature in your iCloud settings as we can’t repair the device otherwise. If your device is inoperable, this can be done by logging into your iCloud account online and removing the device in the “Find my iPhone” section.
If your Mac is protected with an EFI Firmware Password, this needs to be removed prior to booking your Mac in for repair too, so that we can run Apple’s Pre / Post Diagnostic Tools on your Mac.