We are a UK Market leader in specialist Apple Support

Group 8 are an Apple Authorised Service Provider, providing Apple Mac and iPhone support services as a Managed Service Provider, as well as hardware and software support and repair services. Established over 20 years ago, our clients range from leading edge creative agencies to educational and corporate organisations. Our success is built on a mixture of experience, expertise and exceptional customer service. Since 2007 we have been Apple Computer’s sole partner for the UK Collect & Return Repair Service for portable computers covered by Applecare, expanding this service for  Apple within the last year to include the desktop range.

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Apple Product Specialists

Apple Product Specialists

 

Our Apple Authorised Technicians are able to repair, service and support all Apple and associated products. Whether you have a MacBook, iMac, iPad, iPhone or Apple Watch, we have the expertise to keep them running at their optimum.

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Apple Authorised Service Provider

We’ll get your Apple MacBook, iMac, Mac Pro or Mac mini repaired and up and running whether in or out of warranty. If you’re not sure of the warranty status, don’t worry, we’re happy to check for you.

There’s no need to take your Mac repair to a high street store – let our Collect & Return Service take the legwork out of getting your Mac repaired, we can collect from and deliver to any UK postcode.

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Brilliant service experience. Really glad I could use Group 8 vs. Apple Store. Unit collected from home, repaired quickly and returned to me. They use DPD which means you can also get a better handle on collection and delivery times. Machine arrived back in perfect condition.

Highly recommended.

Craig Slorach

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Book a Collect & Return Repair

We can collect from and deliver back to any UK Post Code – it doesn’t even have to be the same address for both. We supply bespoke packaging as part of the service and insurance is included. Our dedicated logistics team are available if you have any queries either before collection or during the Collect & return process.

All Collect & Return repairs include a comprehensive check once the repair is complete. Not only will we work to resolve the issue that has been reported, we will run Apple diagnostics to examine your Apple product’s hardware to ensure it’s healthy and in full working order.

We’ll keep you in the loop throughout the repair process.

Cost of Service (excl VAT)

MacBook (all models) with Applecare £0.00
Mac (all models) without Applecare £30
iPhone £25

Out of Warranty Repairs or Warranty repairs where no fault is found, will incur a £35.00 (ex VAT) diagnosis fee.

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    Autorised Apple Service Centre